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DRCCA
is dedicated to providing call center managers and leaders
and employees with
a comprehensive resource package that contains the latest information
affecting the customer relationship management industry. We want to
help you move your business into the world-class arena.
DRCCA Insider is a free
and monthly e-newsletter providing new information on issues critical to the
development and management of world-class call centers. It features
articles and excerpts from well-known industry professionals.
We appreciate the opportunity to offer this service and rely on your
help to build our circulation. E-mail us at
cs@DRCCA.org
to subscribe or unsubscribe. We do not sell or share our newsletter
mailing list with any other organizations.
Your feedback and input are always important to us. Email us at
cs@DRCCA.org
with your questions, concerns, comments, suggestions, or ideas
for future newsletter topics.
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